Shipping
Orders are prepared and shipped from our studio within a few business days. Exact delivery time depends on your location — once your order ships, you'll receive a tracking link by email with an estimated arrival window. Orders over $65 to the US ship free; other shipping costs are calculated at checkout.
Returns & Exchanges
If something isn't right with your order — it arrived damaged, or isn't what you expected — contact us and we'll work it out with you directly. Because every bracelet is hand-knotted from natural crystal in small batches, slight variation in bead color and pattern between individual pieces is normal and expected, and isn't itself grounds for a return.
To start a return or exchange, or if you have any question about an order, please reach out via our Contact page.
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